Warning: Unsolicited Emails
Prattville Water Works Board never sends out unsolicited email messages. If you receive a message claiming to have been sent from our servers or staff be aware that it is a hoax. Usually these messages will have a virus attached. Should you receive one of these emails, please forward a copy to firstname.lastname@example.org with subject "ABUSE" and then delete the message.
About my water meter
A water meter is a device installed in the service line of a home to accurately measure the amount of water that a customer consumes. There are standards set by the American Water Works Association which define the level of accuracy a meter is required to operate at. Meter manufacturers guarantee these standards are met when meters are purchased by the water utility. These standards ensure that water consumed by a customer will be accurately and fairly measured. Despite these standards, there will be situations when a consumer questions the accuracy of the water meter.
Call before you dig
We would like to remind our customers that anytime you need to dig near a road or easement, please contact us first. We will locate any water lines or equipment for you free of charge. Click here to submit a line locate request online or use the "Contact Us" link to submit a request via phone. We do not participate in Alabama One Call. If you submit a locate request to Alabama One Call, you still need to contact us for location of water related equipment.
2015 Consumer Confidence Report
We are pleased to present this year's Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.